01Introduction

This Privacy Policy explains what information askLex collects when you use our website, our app, Lex (our AI legal assistant) or the askLex connector inside AI assistants such as Claude, and what we do with it. Your name, email address, phone number, profession and a password are required to create an askLex account; without them we cannot open one for you. Everything else you share with Lex is optional.

If you are a lawyer or other professional who applies to join askLex as a partner, or who is listed in our Legal Directory, section 5 explains what we collect about you in that role.

askLex is operated by askLex SAL, a company registered in Lebanon. If you have a question about anything in this policy, write to hello@asklex.app.

askLex is for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

02What we collect

Account information. When you create an account we collect your first and last name, email address, phone number, profession and a password, which we store only in encrypted (hashed) form. We use your profession to tailor askLex to you. We also generate an internal user ID to link your account to your activity. Adding a profile photo is optional.

Your questions and Lex's answers. When you ask Lex a question, we store the text of your question and the answer you received, so that your conversation history is available to you when you return. Please do not include information you would rather not store (names of other people, identification numbers) unless you need to for your question.

Contracts and documents you upload. When you upload a contract or document for Lex to review or draft, we store it, and the review, in your account.

Your feedback. If you rate an answer or send us feedback, we keep it to improve askLex.

Usage and security information. We record how much you use askLex (for example, how many questions you ask and how many contracts you review) to apply your plan's limits. When you sign in we record your IP address and the type of device and browser, to keep your account secure and prevent misuse. We do not use advertising or analytics trackers, and we do not track you across other apps or websites.

Payments. Payments are processed by our payment provider on their own page. askLex does not collect or store your card details. We keep a record of the plans you buy.

What we do not collect. We do not collect your location, your contacts, your calendar, or the photos and files on your device unless you choose to upload one.

03How Lex generates answers, and who sees your questions

Lex answers are generated by askLex's system from askLex's own legal database of Lebanese law. When you ask Lex a question or upload a document for review, the text of your question or document is processed automatically, together with relevant material from our database, so that an answer can be generated and returned to you.

What this means in practice:

• We don't see your chats. No one at askLex reads your conversations. Where we review answer quality, conversations are anonymized first, so no one can tell who they belong to.
• Technology providers that help us run Lex process your question on our instructions only, and only to return an answer to us.
• We do not send your email address or account details for processing: only the question or document text and the legal material needed to answer it.
• askLex does not use your questions or conversations to train any AI model, and does not allow anyone else to.

We do not sell your questions, share them with advertisers, or use them to build a profile of you.

04Using askLex inside Claude and other AI assistants

askLex is also available as a connector for AI assistants such as Claude and ChatGPT, and for other assistants that support the Model Context Protocol (MCP). When you connect askLex and your assistant sends it a request:

• What we receive. Only the information your assistant includes in its request to askLex: for example, the text of a legal question, the law article you asked for, or your search criteria for the Legal Directory. We do not receive the rest of your conversation, your files, or your account details with that assistant. You sign in to askLex when you connect, so connector requests are linked to your askLex account.
• How we use it. Only to return a reply to your assistant. Answers to legal questions are generated the same way as in the askLex app, as described in section 3.
• What we keep. We keep a record of connector requests for security and troubleshooting. We do not use connector requests to train any AI model.
• Your conversation with the assistant. What the assistant does with your conversation, including askLex's replies, is governed by that assistant's own privacy policy, not this one. You can disconnect askLex at any time in your assistant's settings.

05If you are an askLex partner

This section applies to lawyers, notaries, translators and other professionals who apply to join askLex as partners or are listed in the Legal Directory ("Partners"). The rest of this policy also applies to you where relevant.

• Application details. When you apply, we collect your name, email address, phone number, firm or organization, position, the country or jurisdiction where you practice, your areas of expertise, years of experience, languages, website or profile link, and anything you tell us about your practice.
• Profile and verification. To list you, we may also collect your professional title, office address, and bar registration number or equivalent licence, and ask for copies of licences or bar certificates to verify your listing.
• Profile activity. How users interact with your profile, such as views and clicks.
• Billing. If you are on a paid partnership tier, your invoicing details. We do not store full card details.

How we use it. To evaluate your application, verify your credentials, show your profile in the Legal Directory (in the askLex app and website, and in replies to AI assistants that search the Legal Directory through the askLex connector, see section 4), and to contact you about your listing or about changes to this policy.

What is public. Your name, title, specialization, contact details and location are visible to askLex users. You choose which optional details (photo, bio, languages, fee range) to include. Your verification status is shown as a badge; the documents behind it are never made public.

How long we keep it. For as long as your listing is active. If you remove your listing or ask us to delete your data, we do so within 30 days, except where the law or a dispute requires us to keep it longer.

You have the same rights as every askLex user, described in section 10.

06How we use what we collect

• To operate askLex and give you answers, guides and your conversation history
• To maintain your account and let you sign in
• To check answer quality automatically: every answer is scored by our system before it reaches you, and where the score is low Lex suggests a human lawyer instead. Our staff cannot read your conversations: where we review answer quality, conversations are anonymized first, so no one can tell who they belong to.
• To understand how askLex is used, in aggregate, so we can improve it
• To communicate with you about your account, or about material changes to this policy or our Terms
• To comply with Lebanese law and to protect askLex and its users against fraud, abuse and security threats

We do not use your information for automated decision-making that produces legal effects for you. Lex provides legal information; it does not decide anything about you.

07Who we share information with

The Legal Directory. When you view a professional's profile in the Legal Directory, you contact them yourself, outside askLex, using the contact details shown. We do not pass your question, your identity or your contact details to them.

We do not sell your personal data to anyone.

08Where your information is held

askLex is hosted on Google Cloud and Supabase. Some of the technology providers that help us run Lex process data on infrastructure outside Lebanon. By using askLex you understand that your information may be processed outside Lebanon by the providers listed in section 7.

09How long we keep it

You can delete your account at any time in the app, from Settings. Your account is closed and any subscription is cancelled at once, and your personal data is deleted within 30 days, except what the law requires us to keep, such as payment records. The email address of a deleted account cannot be used to sign up again for 7 days. You can also ask us to delete your account by writing to hello@asklex.app.

10Your choices and rights

You can:

• Access the information we hold about you
• Correct it if it is wrong or out of date
• Delete your account and its data, in the app from Settings or by emailing us (see section 9)
• Object to our use of your information, or ask us to restrict it
• Withdraw from askLex at any time

To exercise any of these, email hello@asklex.app. We respond within 10 days.

11Security

Your connection to askLex is encrypted in transit using HTTPS/TLS. Passwords are stored hashed, never in plain text. We apply access controls so that staff can reach user data only where their role requires it. No system is completely secure; if a breach affects your data we will notify you promptly.

12Governing law

This policy is governed by the laws of Lebanon. Any dispute arising from it is subject to the jurisdiction of the Lebanese courts.

13Changes to this policy

We may update this policy as askLex develops. Where a change is material we will notify you by email or in the app at least 14 days before it takes effect. The date below always shows the current version.